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Refund Policy

Cabin Sales and Cancellation Policy

  1. Cabin Sales: The Big Gay Cruise offers cabin bookings at the same price as Royal Caribbean. We facilitate the sale of these cabins, but customers make payments directly to Royal Caribbean, thereby binding them to Royal Caribbean’s terms and policies.
  2. Royal Caribbean’s Cancellation and Refund Policy: Since the transaction is conducted directly with Royal Caribbean, customers must adhere to their cancellation and refund policy. This policy details various scenarios, such as charges based on cancellation timing and conditions for non-refundable deposits.
  3. All Access Pass Fees: Please note that any All Access Pass fees charged by The Big Gay Cruise are non-refundable and non-transferable under any circumstances. These fees are separate from the cabin booking and are subject to our specific terms.
  4. Travel Insurance: We strongly recommend purchasing travel insurance that covers trip cancellations, interruptions, and other unforeseen events. This insurance can provide an additional layer of financial protection and peace of mind, especially since cabin booking cancellations may not always qualify for a full refund under Royal Caribbean’s policy.
  5. Responsibility and Liability: The Big Gay Cruise acts solely as a facilitator in the cabin booking process and is not responsible for any issues arising from the cabin sales, including but not limited to, cancellations, refunds, or customer dissatisfaction with Royal Caribbean’s services.
  6. Contact and Support: For any questions regarding cabin bookings, cancellations, or refunds, customers should primarily contact Royal Caribbean. However, The Big Gay Cruise customer support is available to provide guidance and assistance in navigating these processes.

For the detailed Royal Caribbean cancellation policy, please refer to their official webpage.

By booking a cabin through The Big Gay Cruise, customers acknowledge and agree to these terms and conditions, along with those set forth by Royal Caribbean. We are committed to ensuring a smooth and enjoyable booking experience and encourage customers to review all policies thoroughly to understand their rights and responsibilities.

All Access Pass Fees: In addition to the cruise fare, an All Access Pass fee is required for each passenger. This fee grants access to private events and exclusive onboard entertainment. Every guest wishing to attend these events must have paid this fee in full. All Access Pass fees are non-refundable and non-transferable.

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